Even though there’s a 60 day guarantee, a few reviewers in multiple customer reviews sections report issues with returns. Plus, you need to call up customer services to cancel the auto-renewal process.
One customer even claims that she spent almost 700 dollars without realizing because packages just kept arriving every few weeks and she didn’t pay attention! This whole process is a lot clearer now, and it appears to be easier to avoid renewal orders now. However, in the past, this process was a huge part of the problem that reviewers had with this anti-aging line.Ī huge amount of reviewers before 2020 were extremely disappointed and angry because, not only did they claim to not know about the autorenewal system at all, but they were also not happy with the default auto-delivery frequency.
However, some customers were disappointed because they did not read about the auto-delivery process associated with being a member in advance.Ĭrepe Erase claims that the auto-delivery system is convenient because it ships fresh products of your favorites from the skincare range to your door at whatever frequency you would prefer. These include discounts, customization, and exclusive access. Signing up as a member on the official Crepe Erase site has some benefits. The Previous Sneaky Ordering Process And Why It Has Changed In 2020 We discuss the general customer feedback for specific products below. Due to the extremely questionable order process ( discussed later in this post), a lot of customers felt that they were scammed and said they were so unimpressed by the customer service. Others experienced a lot of irritating redness after using the products. Multiple reviewers say that they don’t like how greasy it feels on their crepe skin. The rating is based on how likely BBB determines that Crepe Erase is to interact with its own customers.Ĭustomers typically either say that they love it, it’s the best anti-wrinkle line they’ve ever used and it did amazing work on their skin, or that it didn’t work for them and they didn’t like how the product feels after they apply it. The harsh reviews are mostly based on complaints with customer service and potentially misleading information from before 2019 (we discuss the lawsuit that appears to have changed that below), however the actual products themselves have pretty good reviews.Ĭrepe Erase received an A+ rating from Better Business Bureau, however, this is not based on customer reviews. Overall, if you google ‘Crepe Erase reviews’, you will probably find a lot of low ratings across a number of different websites. Ratings across multiple sites range from 5 stars all the way to 1 star. We have evaluated reviews across multiple websites to get an accurate picture of the overall customer feedback. Online reviews help us understand which products work for a high percentage of customers, and which ones do not work at all.
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